Delivery and ordering
WHEN WILL I RECEIVE MY ORDER?It takes our team a maximum of 10 to 15 business days to process your order, manufacture the products and deliver them (free of charge). We do everything we can to ensure that you receive your order as quickly as possible, without compromising on the quality of our goods.HOW CAN I TRACK MY PACKAGE?You can track your order by clicking the “Track your order” link at the bottom of the page.HOW MUCH DOES DELIVERY COST?We deliver our products worldwide. There is no minimum order quantity and all our deliveries are free of charge (except for French overseas departments and territories).MY ORDER IS NOT COMPLETEIf your order contains multiple items, they may be shipped separately, depending on available stock and delivery times. Don’t worry, your package will arrive shortly.I HAVE NOT RECEIVED MY ORDER.Problems with the post office? Lost, broken or damaged package?With our secure delivery, our website under the company “AWSEO” takes care of the disputes for you. Customer satisfaction is our priority. We do not hand over the responsibility to the carrier and let you handle it yourself. We take full responsibility by immediately sending you a new package at our expense.Do not hesitate to contact us by email at contactwebstore@proton.me: our team will do its utmost to meet your expectations.
